Leadership Sue Yin Chong Leadership Sue Yin Chong

How to manage your boss

Managing upwards rarely occurs to anyone. But learning to MANAGE OUR BOSSES is important if we want to obtain the best possible results for them, ourselves, and the company. Here are 5 ways to “lead up”.

Read More
Leadership Sue Yin Chong Leadership Sue Yin Chong

Stop trying to rescue your staff all the time

A trusted friend once told me: “Stop rescuing other people to feel good about yourself. I know it feels good to be needed. You think you’re doing a banging job at your workplace but in reality, all this rescuing is limiting your employee’s potential for growth. Ultimately, it will hinder your company’s growth and stifle your development as a leader.”

Find out how to break the rescue cycle.

Read More
Leadership Sue Yin Chong Leadership Sue Yin Chong

Not everyone can or should be a leader

Willingness and performance aren’t always indicators of leadership capability: just because someone is an exceptional individual contributor doesn’t mean they’re great at leading and inspiring a team as a manager.

Here are some warning signs when someone is not ready for a leadership position:

Read More
Workplace Culture, Self-development, Business Sue Yin Chong Workplace Culture, Self-development, Business Sue Yin Chong

Are you serving or servicing your clients?

In the media and advertising industry, we hear the term ‘servicing’ far too often. ‘Good servicing’ usually translates to responding promptly to clients, clearly addressing their needs, and flawless execution.

On the flip side, ‘serving’ a client sets a totally different standard.

Let me tell you an amazing real-life story to illustrate my point!

Read More
Leadership Sue Yin Chong Leadership Sue Yin Chong

Inclusion for introverts

It’s no lie that the world is made for extroverts. Extroverts - tend to have a more noticeable personal flair, being more sociable and passionate than their more introverted peers. These traits allow them to stand out more and thus, enjoy a higher degree of recognition and presence in the workplace. Sadly introverts, usually more cautious and socially sensitive, are not rewarded in the same way.

But in reality both personality types have varying strengths and weaknesses, so this bias favouring extroverted professionals is concerning.

Read More
Leadership Sue Yin Chong Leadership Sue Yin Chong

Don’t motivate. Inspire

The simple truth is that leaders can’t actually motivate anyone.

And yet, we still find the self-motivated managers, business leaders and entrepreneurs asking, “My people don’t seem to have the same drive as me. How can I motivate them?”

Read More
Self-development Sue Yin Chong Self-development Sue Yin Chong

Ask for help

At work, we may not know what to do and clearly would benefit from some help, yet we’re reluctant to ask for it. Instead, we spend hours trying to solve it all by ourselves and eventually suffer in silence. We fear that people would judge us as stupid, weak, needy and incompetent, especially in a competitive work environment - when really, there’s no shame in asking for help when we need it.

Read More
Self-development Sue Yin Chong Self-development Sue Yin Chong

Take charge of your life

My friend once told me off for rehashing an incident that happened years ago, “Stop it! How many years have you held on to this? If you want to be known as a reliable leader of your community, stop blaming and start taking responsibility for your decisions. Holding on to this grudge is your choice.”

It was a much-needed slap in the face.

Read More
Leadership Sue Yin Chong Leadership Sue Yin Chong

Lead like conductors

A single person, armed with a thin baton, who makes no sound of their own, draws out an unforgettable audiovisual performance from a hundred instrument-brandishing people.

Leading an organization isn’t so different from conducting an orchestra.

Here’s why.

Read More
Leadership Sue Yin Chong Leadership Sue Yin Chong

A leader’s most important role

Whenever I am asked this question, I’m unable to give a clear, simple and inspiring answer. Because everything seems important - to provide a vision, to be the strategist, to coach, to network, to innovate, to motivate and the list goes on.

But I received a revelation recently froma podcast sermon I was listening to. It came out of a clear blue sky:

Read More