Workplace Culture, Self-development, Business Sue Yin Chong Workplace Culture, Self-development, Business Sue Yin Chong

Are you serving or servicing your clients?

In the media and advertising industry, we hear the term ‘servicing’ far too often. ‘Good servicing’ usually translates to responding promptly to clients, clearly addressing their needs, and flawless execution.

On the flip side, ‘serving’ a client sets a totally different standard.

Let me tell you an amazing real-life story to illustrate my point!

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